Tom wants to understand the product. Sarah wants to understand the business. Give each person information that fits their actual question.
Every team works differently. Set up what fits yours, then give partners a consistent way to act.
Build your team’s resource library and organise material around the questions your people actually ask.
Choose different resources for a product question and a business question, then plan the follow-up.
A useful resource is not the one you want to send. It is the one that answers the question already being asked.
“What makes the product different, and how would I use it?”
“Could I realistically build this alongside my current job?”
The Product filter turns a large library into a short, approved selection that directly answers his question.
Choose one resource for Tom.
Sarah needs a realistic view of the opportunity. The Business filter keeps product information out of her way.
Choose one resource for Sarah.
Dupligrow remembers what each person received and brings both conversations back at the right time.
Follow up after he has tried or reviewed it.
Ask what felt relevant to her situation.
Your team can use the same approved library while keeping every conversation personal.
Follow-up in 2 days
Follow-up in 4 days
Resources become useful when the right person receives the right answer—and the conversation continues afterward.